7-Day Return & Refund Policy
Last updated: July 2026
You may request a return within 7 days of delivery.
Eligible Returns
Returns may be accepted for products that are damaged, defective, incorrect, incomplete or materially different from the product description.
Return Conditions
The item must be unused and returned with its original packaging, accessories, labels and invoice where available. Clear photos or an unboxing video may be requested to verify damage, defects or missing items.
Non-Returnable Items
Used items, items damaged after delivery, products without original packaging, hygiene-sensitive items once opened and products marked final sale may not be eligible for return.
How to Request a Return
Email ethoesssss@gmail.com within 7 days of delivery with your order number, reason for return and supporting photos.
Refund Timeline
After approval and inspection, eligible refunds are generally processed within 5–7 business days to the original payment method. Cash-on-delivery refunds may be processed through bank transfer or UPI.
Shipping or handling charges may be deducted where the return is not due to a damaged, defective or incorrect item.